National Fuel offers flooding precautions
WILLIAMSVILLE, NY – National Fuel offers customers the following information should they experience flooding in their basements:• If flooding has affected a customer’s natural gas appliances (furnaces, hot water tanks, etc.), they should not attempt to re-light the pilot lights on that equipment. If furnace or hot water tank controls were submerged, the floodwater may have caused damage that couldaffect the safe operation of the equipment. A qualified contractor should be called to inspect the appliances. • While the basement is flooded, customers should NOT attempt to adjust any gas equipment or their gas meter. • As always, if a gas odor is present, the customer should open a window for ventilation, leave the premises and call National Fuel at 1-800-444-3130 immediately. Additional information about National Fuel and its customer services is available at www.nationalfuelgas.com or by calling 1-800-365-3234.