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Residents receive water shutoff messages in error

July 27, 2011

The St. Marys Water Authority had to fix a water leak along Brusselles Street on Tuesday, resulting in water being temporarily shut off for residents between Mertz Avenue and Filmore Road. Photo by Becky Polaski.

In the days leading up to Tuesday, residents throughout St. Marys and Fox Township received automated phone messages from the St. Marys Water Authority informing them that their water would be shut off on Tuesday from 8:30 a.m. until 5 p.m. According to water authority secretary Dorothy Meyer, many of those calls were sent out by mistake.
“We have a new automated system that will call customers in an affected area,” Meyer explained.
Tuesday’s incident was the first time the system was utilized and, in addition to informing residents in the affected area, it also called a number of residents in error. Meyer indicated that only residents from Mertz Avenue to Filmore Road were impacted by the water outage, which was due to work being done on Brusselles Street to repair a water leak.

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